You have the right to cancel your order any time, up to 14 days after the day you receive it. You must tell us straight away if you wish to do this.
You must take good care of the items while they’re in your possession; they must be returned to us in a saleable condition, we reserve the right to refuse a full refund if not returned as such. It is your responsibility to return the items to us, this needs to be done promptly at your cost.
Please note that refunds can take up to 14 days after you have decided to cancel your order if they have not been dispatched, or when the items have been returned and are in our possession.
Please note that we are unable to accept any returned e-liquids that have been unsealed in any way, as this would constitute a health and safety risk due to hygiene purposes.
Please note: Any sealed items must be returned to us within 14 days of purchase.
Consumers have statutory rights and if goods are not as described, faulty or damaged then please contact ourselves.